Privacy Policy
Effective date: August 13, 2026
The ImmunoPsychiatric Care Institute (“IPCI,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how information may be collected, used, stored, and disclosed when you visit www.immunopsychcare.com, contact us through the website, or otherwise interact with our online services.
Information We May Collect
Information You Provide
We may collect information you voluntarily provide through our contact forms or other website features, including:
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Your name
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Email address
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Telephone number
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The reason you are contacting us
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Any other information you choose to include in your message
Please do not submit medical records, diagnoses, medication lists, insurance information, Social Security numbers, payment information, or other sensitive health information through a general website contact form unless you are specifically directed to a secure form.
Information Collected Automatically
When you visit the website, Wix and its service providers may automatically collect certain technical and usage information, such as:
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Internet Protocol address
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Browser and device type
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Operating system
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Referring website or search engine
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Pages viewed and actions taken
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Date, time, and approximate location of a visit
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Cookie identifiers and similar technical information
This information may be used to operate the website, maintain security, understand how visitors use the site, and improve its content and performance.
How We Use Information
We may use information collected through the website to:
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Respond to questions and contact requests
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Provide information about IPCI’s services and professional resources
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Determine whether our services may be appropriate for an inquiry
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Operate, maintain, secure, and improve the website
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Understand website traffic and visitor engagement
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Detect or prevent fraud, misuse, or security concerns
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Satisfy applicable legal, regulatory, or professional obligations
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Protect the rights, safety, and property of IPCI and others
Submitting a contact form does not establish a clinician-patient relationship.
Website Hosting and Wix
This website is created and hosted through Wix.com. Information submitted through the website may be processed and stored through Wix’s systems, including Wix Forms, Wix Inbox, Wix Contacts, Wix Analytics, or other Wix services enabled on the site.
Wix may process information according to its own privacy practices. More information is available in the Wix Privacy Policy.
Cookies and Similar Technologies
Wix and services enabled through this website may use cookies and similar technologies. These technologies may support:
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Essential website operation and security
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Visitor preferences and website functionality
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Website traffic and performance analytics
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Marketing or advertising features, if those features are enabled
Essential cookies may be necessary for the website to function. Where required, nonessential cookies will be managed through the website’s cookie-consent settings. You may also control or delete cookies through your browser settings, although disabling certain cookies may affect website functionality.
How Information May Be Shared
We may share information only as reasonably necessary with:
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Wix and other companies that host, operate, secure, or support the website
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Contractors or professional advisers assisting IPCI with lawful business, technical, legal, accounting, or compliance functions
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Government agencies, regulators, courts, or law-enforcement authorities when disclosure is required by law
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Other parties when necessary to protect the rights, safety, security, or property of IPCI, our visitors, or others
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A successor organization in connection with a merger, restructuring, transfer, or sale of all or part of the organization
IPCI does not sell personal information for monetary compensation. Some cookie-based analytics or advertising activities may be legally defined as “sharing” or a “sale” in certain jurisdictions. Where applicable, visitors may manage those activities through the website’s cookie controls or contact us to submit a privacy request.
Health Information and HIPAA
This Privacy Policy governs general information collected through the public website. It is not a Notice of Privacy Practices under the Health Insurance Portability and Accountability Act (“HIPAA”).
If you become an IPCI patient and IPCI is acting as a HIPAA-covered healthcare provider, protected health information created or maintained as part of your care will be governed by IPCI’s Notice of Privacy Practices and other applicable healthcare privacy requirements.
Do not use the general website contact form for emergencies, urgent medical concerns, or detailed clinical communications.
Data Retention
We retain personal information only for as long as reasonably necessary to respond to an inquiry, provide requested information, operate our services, maintain appropriate business records, resolve disputes, and comply with legal or professional obligations.
Retention periods may vary according to the type of information and the reason it was collected.
Data Security
We use reasonable administrative and technical measures and rely on security features provided by Wix and applicable service providers to protect information submitted through the website.
No website, electronic transmission, or storage system can be guaranteed to be completely secure. Visitors should use discretion when sending personal or sensitive information online.
Your Privacy Choices and Rights
Depending on where you live, you may have the right to request:
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Access to personal information we maintain about you
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Correction of inaccurate information
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Deletion of certain information
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A copy of information you provided
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Restriction of or objection to certain processing
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Withdrawal of consent when processing is based on consent
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Opting out of certain targeted advertising, sales, or sharing
These rights may be subject to legal exceptions. We may need to verify your identity before fulfilling a request.
You may submit a privacy request through our Contact page. Please write “Privacy Request” in your message and describe the request clearly.
Children’s Privacy
This website is intended for a general audience and is not directed toward children under 13. We do not knowingly collect personal information online directly from children under 13. If we learn that such information has been submitted, we will take reasonable steps to delete it.
A parent or legal guardian should contact us if they believe a child has provided personal information through the website.
Third-Party Websites
The website may link to third-party websites, resources, or services. IPCI does not control and is not responsible for the privacy, security, content, or accessibility practices of those third parties. Visitors should review the privacy policies of any external websites they use.
Visitors Outside the United States
IPCI is based in the United States. If you visit the website from another country, your information may be processed or stored in the United States or other locations where Wix or its service providers operate. Privacy protections in those locations may differ from those in your country.
Changes to This Policy
We may update this Privacy Policy when our website, services, technology, or legal obligations change. The updated policy will be posted on this page with a revised effective date.
Contact Us
Questions, concerns, and privacy requests may be submitted through the Contact page on this website. Please include “Privacy Request” in the subject line or message.